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  1. FAQs For Your Gift Hamper - The Hamper Emporium
  2. Delivery & Tracking

Delivery & Tracking

General Shipping Enquiries

  • When will you dispatch my order?
  • Why am I being charged shipping per hamper?
  • Will all of my ordered items arrive together?
  • Do you contact the recipient? What notifications do you send?
  • Can I redirect my order to a new address after it has been dispatched?
  • Where are my items shipped / dispatched from?
See all 15 articles

Delivery

  • Can I have my hamper delivered to a hospital?
  • What if no one is available at the delivery address at the time of delivery?
  • Why is my order awaiting collection from the Post Office (LPO)?
  • What delivery options do you offer and what do they cost?
  • Chilled Delivery - Cheese Hampers
  • What are "Delivery Instructions" and why were they not followed?
See all 21 articles

Tracking

  • My order hasn't arrived yet. What can I do?
  • Why didn't the courier didn't leave my parcel, even with authority to do so?
  • My order has been "Returned To Sender". What happens now?
  • How do I track my order?
  • Why is my tracking currently unavailable?

Hampers & Gifts Australia.