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  1. FAQs For Your Gift Hamper - The Hamper Emporium
  2. Payment, Gift Vouchers and Account Support

Payment, Gift Vouchers and Account Support

Gift Vouchers & Promotional Codes

  • Why is my discount code not working? How to apply a code.
  • My gift voucher does not work. What do I do?
  • How will my recipient receive their gift voucher?
  • When does my gift voucher expire?
  • I'm ordering a e-Gift Voucher, why do I need to select a shipping method?
  • Do you have any current promotions or discounts?

Payment

  • Why can I not apply my Account Credit at checkout?
  • Why do I have a payment pending on my account statement?
  • Which payment methods do you accept?
  • Will my order be processed in AUD?
  • Why haven't I been charged 10% GST on my hamper?
  • My credit card details are being declined. Why?
See all 13 articles

My Account

  • How do I pay my Account Balance?
  • How do I reset my password?
  • How do I use the credit on my account?
  • I paid the outstanding balance on my order, but the status hasn't updated?
  • Why do I keep getting emails from The Hamper Emporium?
  • Why do I keep receiving promotional emails / texts from you?
See all 7 articles

Hampers & Gifts Australia.