We do not advise sending your hamper directly to a hotel.
As hotels are busy places with countless guests, personnel and procedures we do not advise sending a hamper directly to a hotel without first confirming with the staff there. There is an increased chance of a delivery being unsuccessful.
Most hotels have specific guidelines regarding the delivery of gifts to guests and staff, with some even unable to accept direct deliveries.
Should you choose to send a delivery to a hotel however, here are some helpful tips:
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It is advisable to contact the specific hotel in advance to find out how their deliveries are received. For example: deliver to loading dock on Smith St; leave with reception/concierge; etc. Ensure these instructions are added under Delivery Instructions.
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Provide as much detail as possible about the recipient: room/suite number, full name and street address of hotel.
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Ensure that the name on the delivery address matches the name under which the guest is registered at the hotel.
Please note we cannot guarantee successful delivery to hotels. Therefore, if a parcel needs to be sent to an alternative address due to the guest already being checked out, or should delivery be unsuccessful, an applicable redelivery or returns fee will be passed on to the sender.
Please also note that should a successful delivery be completed and the recipient is no longer at the location, we are unable to organise a courier to collect or redeliver the hamper. Once a delivery has been made successfully to the address provided at checkout, The Hamper Emporium is unable to collect or compensate.
FURTHER INFORMATION
Why have I been charged a redelivery / returns fee?
Why were the "Delivery Instructions" I provided not followed?
Why do I have to include my recipient's phone number?