Your cheese hamper will be delivered straight to your door by Home Delivery Service (HDS) in a refrigerated vehicle between 7am and 6pm on your preferred date, as requested at checkout.
Delivery is dependant upon location and may only be available for specific days of the week.
To check if delivery is available in your area, simply add a cheese hamper to your cart and view the checkout page. Enter your postcode for a price and delivery estimate. (Delivery Calculator coming soon!)
As we use a specialised chilled delivery service, the delivery process is a little different. Here's what we mean...
- When you place an order for a cheese hamper, you will be asked to select a preferred delivery date. If you do not select one, it will pre-fill to the next available date. Please note that delivery is available for select days only.
- Your hamper will be kept chilled in our refrigerated units until dispatch date. The date of dispatch - when it leaves our warehouse - depends entirely on your delivery date.
- HDS will collect your hamper from us in their scheduled collection and send it in your direction! Once it's with our courier, our team cannot make any changes to your order.
- HDS will then attempt delivery to the recipient's address. If no-one is available to accept the delivery and there is no safe & cool place to leave your cheese, the courier will return your hamper to their chilled van to return to their depot.
- A second delivery will then be attempted in the next run to your area. If there is still no-one available to accept the parcel, or if there are any issues, your hamper will then be returned to our warehouse. If this is the case, check in with our Customer Service Team.
Please note that the dispatch date is not the delivery date. We are unable to offer same day delivery for our cheese hampers.