We do not advise sending your hamper directly to a hospital address.
As hospitals are busy places with countless patients, departments, suites, wards, personnel and procedures we do not advise sending a hamper directly to a hospital. There is a higher chance of a delivery being unsuccessful.
Most hospitals have specific guidelines regarding the delivery of gifts to patients and staff, with some even unable to accept direct deliveries.
Should you choose to send a delivery to a hospital however, here are some helpful tips:
It is advisable to contact the specific hospital in advance to find out how their deliveries are received. For example: deliver to loading dock on Smith St; leave with reception in the Lindo Wing off George St; etc. Ensure these instructions are added under Delivery Instructions.
Provide as much detail as possible about the recipient: bed/room number, ward name/number, full name and street address of hospital.
Ensure that the name on the delivery address matches the name under which the patient is registered at the hospital.
Please note we cannot guarantee successful delivery to hospitals. Therefore, if a parcel needs to be sent to an alternative address due to the patient already being discharged, or should delivery be unsuccessful, an applicable redelivery or returns fee will be passed on to the sender.
Please also note that should a successful delivery be completed and the recipient is no longer at the location, we are unable to organise a courier to collect or redeliver the hamper. Once a delivery has been made successfully to the address provided at checkout, The Hamper Emporium is unable to collect or compensate.