Our partnered delivery drivers are unable to call recipients prior to, or upon delivery.
We do advise to check with the recipients, to see if it is safe to leave the order at the premises or whether the order should go to the local post office for collection.
Additional delivery instructions can be added at the checkout, in order to assist the delivery drivers in having the order delivered successfully. For example, you may want to tell your driver to beware of the dog, or to enter the property from a side gate.
Please note that these delivery instructions act as a guide to our drivers and listing a phone number here will not ensure that you or your recipients are called.
FURTHER INFORMATION
Do you contact the recipient? What notifications do you send?
Why were the "Delivery Instructions" I provided not followed?