Authority to Leave means that you give permission for the delivery driver to leave the parcel in a safe place if no one is available to receive it. This option is provided at checkout, after you have selected your preferred shipping method.
- If Authority to Leave is given and no one is available to accept the delivery, the parcel will be left in a relatively secure location unattended at the address.
- If the parcel cannot be left at the address, the delivery person may take it to a local Post Office for collection. This is dependent upon the selected shipping method, more information can be found here.
- A Proof of Delivery (POD) can be requested from our courier partners, though this will not always be a photo of the parcel or delivery location. Due to safety measures, this may be a copy of the driver's signature.
Please note that when Authority to Leave has been given, The Hamper Emporium and our delivery partners cannot accept responsibility or liability on the rare occasion that a consignment is lost or stolen after the driver has recorded the package as 'successfully delivered'.